jil8 Privacy Policy

jil8 ("jil8," "we," "us," or "our") is committed to protecting the privacy and personal data of all users ("you," "your," or "Player") who access and use the jil8 platform at https://jil8.app, including its mobile application and all related services (collectively, the "Platform"). This Privacy Policy describes how jil8 collects, uses, stores, shares, and protects your personal information in connection with your use of the Platform.

This Privacy Policy is issued in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines, its Implementing Rules and Regulations, and the guidelines issued by the National Privacy Commission ("NPC"). By registering for a jil8 account or otherwise using the Platform, you consent to the practices described in this Privacy Policy.

This Privacy Policy should be read together with jil8's Terms & Conditions, which are incorporated herein by reference. Capitalized terms not defined in this Privacy Policy have the meanings given to them in the Terms & Conditions.

jil8 collects personal information that is necessary to provide you with a secure, compliant, and enjoyable gaming experience. The categories of personal information we collect include:

2.1 Information You Provide Directly

• Registration Data: Full legal name, date of birth, gender, residential address (including city, province, and postal code within the Philippines), email address, and mobile number.
• Identity Verification (KYC) Data: Copies of government-issued identification documents such as a Philippine passport, driver's license, SSS ID, UMID card, PhilSys National ID, or PRC ID; proof of address documents; and proof of payment method ownership.
• Financial Data: Payment method details including GCash account numbers, PayMaya account details, BDO, BPI, or Metrobank account information, and transaction history associated with your jil8 account.
• Communications Data: Records of your communications with jil8's customer support team, including live chat transcripts, email correspondence, and any feedback or complaints you submit.

2.2 Information Collected Automatically

• Device & Technical Data: IP address, device type, operating system, browser type and version, screen resolution, and unique device identifiers.
• Usage Data: Pages visited, features used, games played, session duration, click patterns, and navigation paths within the Platform.
• Gameplay Data: Wager amounts, game outcomes, win/loss history, bonus usage, and responsible gaming tool activations.
• Location Data: General geographic location derived from your IP address, used to verify that you are accessing the Platform from a permitted jurisdiction.
• Cookie Data: Information collected through cookies and similar tracking technologies as described in Section 8 of this Privacy Policy.

jil8 uses the personal information we collect for the following purposes:

• Account Management: To create, verify, maintain, and manage your jil8 account, including processing your registration, authenticating your identity at login, and updating your account details.
• Service Delivery: To provide you with access to all games and features available on the jil8 Platform, process your deposits and withdrawals, and credit bonuses and promotional rewards to your account.
• KYC & Regulatory Compliance: To verify your identity and age (21+), comply with Philippine anti-money laundering (AML) laws, PAGCOR regulations, and other applicable legal obligations.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, unauthorized account access, bonus abuse, and other prohibited conduct on the Platform.
• Responsible Gaming: To monitor gameplay patterns for signs of problem gambling, enforce responsible gaming tools you have activated, and fulfill our obligations under applicable responsible gaming frameworks.
• Customer Support: To respond to your inquiries, resolve complaints, and provide technical assistance through our support channels.
• Platform Improvement: To analyze usage patterns, conduct research, and improve the features, performance, and user experience of the jil8 Platform.
• Marketing Communications: To send you promotional offers, bonus notifications, and updates about new games or features on jil8, where you have provided your consent to receive such communications. You may opt out at any time.
• Legal Obligations: To comply with court orders, regulatory requests, and other legal obligations applicable to jil8 as an online gaming operator in the Philippines.

jil8 processes your personal information on the following legal bases under the Data Privacy Act of 2012 and its Implementing Rules and Regulations:

• Contractual Necessity: Processing is necessary to perform the contract between you and jil8 — specifically, to operate your account, process transactions, and deliver the gaming services you have requested.
• Legal Obligation: Processing is required to comply with applicable Philippine laws and regulations, including AML obligations, PAGCOR licensing requirements, and tax reporting obligations.
• Legitimate Interests: Processing is necessary for jil8's legitimate interests in preventing fraud, ensuring platform security, improving our services, and conducting responsible gaming monitoring, provided that such interests are not overridden by your privacy rights.
• Consent: For marketing communications and non-essential cookies, jil8 relies on your freely given, specific, and informed consent. You may withdraw your consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

jil8 does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your personal information with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment Processors: GCash, PayMaya, BDO, BPI, Metrobank, and other payment service providers, to the extent necessary to process your deposits and withdrawals.
• Game Providers: Licensed third-party game studios whose games are available on the jil8 Platform, to the extent necessary to deliver gameplay and resolve disputes.
• Identity Verification Providers: Third-party KYC and AML screening service providers engaged to assist jil8 in verifying your identity and complying with regulatory obligations.
• Regulatory Authorities: PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), and other Philippine government agencies, where disclosure is required by law or regulation.
• Law Enforcement: Philippine law enforcement agencies, where disclosure is required pursuant to a valid court order, subpoena, or other legal process.
• IT & Security Service Providers: Cloud hosting providers, cybersecurity firms, and other technology service providers engaged to support the operation and security of the jil8 Platform.
• Business Transfers: In the event of a merger, acquisition, or sale of all or substantially all of jil8's assets, your personal information may be transferred to the acquiring entity, subject to the same privacy protections described in this Privacy Policy.

jil8 implements a comprehensive set of technical and organizational security measures designed to protect your personal information against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:

• Encryption: All data transmitted between your device and the jil8 Platform is encrypted using 256-bit SSL/TLS technology. Sensitive data stored in our systems is encrypted at rest using industry-standard encryption algorithms.
• Access Controls: Access to personal information is restricted to authorized jil8 personnel and service providers who require it to perform their duties. All access is logged and subject to regular review.
• Two-Factor Authentication: jil8 offers two-factor authentication (2FA) for all player accounts and requires it for administrative access to systems containing personal data.
• Firewalls & Intrusion Detection: jil8's infrastructure is protected by enterprise-grade firewalls and real-time intrusion detection and prevention systems.
• Regular Security Audits: jil8 conducts regular internal and third-party security audits and penetration tests to identify and remediate vulnerabilities in our systems.
• Staff Training: All jil8 personnel who handle personal data receive regular training on data protection obligations and security best practices.

While jil8 takes all reasonable steps to protect your personal information, no method of electronic transmission or storage is 100% secure. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jil8 will notify you and the National Privacy Commission in accordance with the requirements of the Data Privacy Act of 2012.

jil8 retains your personal information for as long as is necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements. The following general retention periods apply:

• Account Data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in accordance with Philippine AML record-keeping requirements.
• Transaction Records: Retained for a minimum of five (5) years from the date of each transaction, as required by the Anti-Money Laundering Act of 2001 (Republic Act No. 9160, as amended).
• KYC Documents: Retained for a minimum of five (5) years following account closure or the completion of the transaction for which they were collected.
• Customer Support Records: Retained for a minimum of two (2) years from the date of the last interaction, or longer if required for the resolution of an ongoing dispute.
• Marketing Consent Records: Retained for as long as you remain subscribed to marketing communications, plus a reasonable period thereafter to demonstrate compliance with consent requirements.

Upon expiry of the applicable retention period, jil8 will securely delete or anonymize your personal information in accordance with our data disposal procedures. Where anonymization is not technically feasible, jil8 will ensure that the data is rendered inaccessible.

jil8 uses cookies and similar tracking technologies (such as web beacons and pixel tags) to enhance your experience on the Platform, remember your preferences, and analyze how the Platform is used. The following categories of cookies are used:

• Strictly Necessary Cookies: These cookies are essential for the Platform to function correctly. They enable core features such as account login, session management, and security. These cookies cannot be disabled.
• Functional Cookies: These cookies allow the Platform to remember your preferences, such as your language settings and display preferences, to provide a more personalized experience.
• Analytics Cookies: These cookies collect anonymized information about how visitors use the Platform, including which pages are visited most frequently and how users navigate between pages. This information helps jil8 improve the Platform.
• Marketing Cookies: These cookies are used to deliver promotional content that is relevant to your interests. They may track your browsing activity across the Platform to build a profile of your preferences. These cookies are only placed with your consent.

You can manage your cookie preferences through your browser settings. Most browsers allow you to refuse or delete cookies. Please note that disabling certain cookies may affect the functionality of the jil8 Platform. For more information on managing cookies, refer to your browser's help documentation.

Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, you have the following rights with respect to your personal information held by jil8:

• Right to Be Informed: You have the right to be informed about how jil8 collects, uses, and processes your personal information, as set out in this Privacy Policy.
• Right of Access: You have the right to request a copy of the personal information that jil8 holds about you, including information about the purposes for which it is processed and the third parties with whom it has been shared.
• Right to Rectification: You have the right to request the correction of any inaccurate or incomplete personal information that jil8 holds about you.
• Right to Erasure: You have the right to request the deletion of your personal information where it is no longer necessary for the purposes for which it was collected, subject to jil8's legal retention obligations.
• Right to Object: You have the right to object to the processing of your personal information for direct marketing purposes at any time. You may also object to processing based on legitimate interests, subject to jil8's overriding legitimate grounds.
• Right to Data Portability: You have the right to receive a copy of your personal information in a structured, commonly used, and machine-readable format, and to request that it be transmitted to another data controller where technically feasible.
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe that jil8 has processed your personal information in violation of the Data Privacy Act of 2012.

To exercise any of the above rights, please contact jil8's Data Protection Officer using the contact details provided in Section 14 of this Privacy Policy. jil8 will respond to all verified requests within 15 business days, in accordance with the requirements of the Data Privacy Act of 2012.

The jil8 Platform integrates with third-party services to deliver certain features and functionality, including payment processing, game delivery, identity verification, and analytics. When you interact with these third-party services through the jil8 Platform, those third parties may collect and process your personal information in accordance with their own privacy policies.

jil8 carefully selects its third-party service providers and requires them to implement appropriate data protection measures. However, jil8 is not responsible for the privacy practices of third-party services that operate independently of the jil8 Platform. We encourage you to review the privacy policies of any third-party services you interact with.

The jil8 Platform does not contain links to external websites. All features and services are delivered within the jil8 Platform environment.

The jil8 Platform is strictly intended for adults aged 21 years and above, consistent with the minimum age requirement for casino-style gambling under Philippine law. jil8 does not knowingly collect personal information from individuals under the age of 21.

If jil8 becomes aware that personal information has been collected from a person under the age of 21, we will take immediate steps to delete that information and close the associated account. If you believe that a minor has registered for a jil8 account, please contact our support team immediately.

jil8 employs age verification measures during the registration process and reserves the right to request documentary proof of age at any time. Accounts that cannot be verified as belonging to a person aged 21 or above will be suspended pending verification.

jil8 primarily stores and processes personal information within the Philippines. However, some of our third-party service providers — including cloud hosting providers, game studios, and technology partners — may be located in other countries. Where personal information is transferred outside the Philippines, jil8 ensures that appropriate safeguards are in place to protect your data, including:

• Contractual clauses requiring the recipient to process personal information in accordance with standards equivalent to those required by the Data Privacy Act of 2012.
• Verification that the recipient country provides an adequate level of data protection as recognized by the National Privacy Commission.
• Implementation of technical and organizational security measures appropriate to the risks associated with the transfer.

By using the jil8 Platform, you acknowledge and consent to the transfer of your personal information to countries outside the Philippines where necessary for the purposes described in this Privacy Policy, subject to the safeguards described above.

jil8 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, applicable laws, or the features and services offered on the Platform. When material changes are made, jil8 will notify registered players by posting a prominent notice on the Platform and, where practicable, by sending a notification to the email address or mobile number registered to your account.

The revised Privacy Policy will take effect on the date specified in the notice. Your continued use of the jil8 Platform after the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. If you do not agree with the amended Privacy Policy, you must stop using the Platform and may request the closure of your account.

The "Last Updated" date at the top of this page indicates when the most recent changes were made. We encourage you to review this Privacy Policy periodically to stay informed about how jil8 protects your personal information.

If you have any questions, concerns, or requests regarding this Privacy Policy or the way jil8 handles your personal information, please contact our Data Protection Officer (DPO):

• Email: [email protected]
• Support Email: [email protected]
• Live Chat: Available 24/7 through the jil8 Platform
• Response Time: jil8 aims to respond to all privacy-related inquiries within 15 business days.

If you are not satisfied with jil8's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, which is the supervisory authority responsible for enforcing the Data Privacy Act of 2012.